Computer with W8.1 out

[Aelin]

I have 2 options now:

-Dépannage / Troubleshoot (I think in English)
- Shut down computer

It was slow to go in troubleshoot. I clicked several times. Now, I'm back to a blue screen. I don't know what to so womputer for now.

[Aelin]

Laptop wanted to actualize Windows, but he said the reader was locked.
I canceled.

(sorry for the number of messages I do following today)

*********
I'm back in "troubleshoot" options.

I can:
- actualize the computer (probably what came earlier )
- reinitialize it from the beginning
- HP recovery Manager
- system options (with restauration system between options, to do from a restauration point, but I guess it's not the better option).

[rrkknight3]

I'm sorry.  I'm at work and there are interruptions.

You want HP Recovery Manager

[Aelin]

At this hour in US, I know, don't worry.
Ok, I launch it, and I have several possibilities. I launch too System restauration.

[Aelin]

I have possibility to save my files? Do I try?

[rrkknight3]

What exactly is the question it is asking?

[Aelin]

It explains to me it will be back to the beginning of computer, and that all files created after I bought it will be lost.
I have choice:

- to save files (recommanded it said)
- to restaure without saving files.

It doesn't give alarm.

[rrkknight3]

Are there files that you have not been able to get with the bootable USB that you know are still there that you want? 

I feel like you've already saved all that is savable from the machine.  If that is so, I would just let it restore.

[Aelin]

Yes I took everything I wanted, including in AppData and other "hidden" folders.
Ok, I do a direct restauration.

[Chiron]

It explains to me it will be back to the beginning of computer, and that all files created after I bought it will be lost.
I have choice:

- to save files (recommanded it said)
- to restaure without saving files.

It doesn't give alarm.

Now that's a bit of guesswork: does it mean saving the files (in some backup folder, for further use) or to restore them where they are supposed to be?

However I agree with Sir Knight: as you have a backup of everything you could squeeze out of the old disk, a clean re-installation would look way better to me too.

See if it offers you the option to scan the disk for errors first. We are not sure that the hard disk is really compromised, perhaps it was just a severe software glitch, thus knowing that the HD is OK would be some relief...